Category: FAQ
Category: FAQ
Basic-Eshop offers competitive pricing on a wide range of grocery items. We strive to keep our prices affordable while maintaining the highest quality for our customers. Prices for items are displayed on the product pages, and discounts or offers may apply depending on the product or ongoing promotions.
We accept a variety of payment methods including credit/debit cards, PayPal, and other secure payment gateways. All payments are processed securely through our trusted partners to ensure a safe transaction.
Yes, Basic-Eshop provides home delivery for all grocery orders. We offer different delivery options, including standard delivery and express delivery, depending on your location. Delivery fees are calculated at checkout.
Due to the nature of grocery items, we only accept returns for damaged or defective products. If you receive any damaged goods, please contact us within 24 hours with a photo of the damaged item and we will either issue a refund or replace the item.
Once your order is placed and confirmed, it is processed quickly to ensure timely delivery. If you need to modify or cancel your order, please contact us within an hour of placing the order. After this time, we cannot guarantee changes, but we will do our best to assist you.
Yes, we regularly offer discounts and promotions on select items. Be sure to check our homepage for the latest deals or subscribe to our newsletter for updates on upcoming sales and promotions.
At Basic-Eshop, we offer a selection of organic products that are certified and meet the highest standards. You can filter for organic items on our website while browsing different categories.
We offer delivery to many areas across the country. During the checkout process, you'll be able to enter your delivery address and see if your location is eligible for delivery. If not, we'll notify you and offer alternative options if available.
No, there is no minimum order requirement at Basic-Eshop. You can order as little or as much as you need. However, delivery fees may vary based on the order total.